Forget User
Last updated
Last updated
Use this action to forget the current user data and conversation history. Everything that Connect has collected regarding the current user will be completely deleted.
The action uses the following settings:
Setting | Description | |
Enable User Activity Until Deletion | If active, this flag will allow the user to interact with the chatbot after the deletion has been requested |
This action queues the forget request directly from your chatbot following the exact same workflow of the Forget User command that you can access from the conversation.
Once triggered, the chatbot will not reply to the user anymore until the current data is completely deleted unless the "Enable User Activity Until Deletion" flag has been enabled. If the flag has been enabled, Connect will carry on a standard conversation with the user but will not persist any data and will not, once the conversation becomes stale, save any information.
This action will completely remove each and every information about the user contacting your chatbot. Conversation history, variables, phone numbers, emails and every other detail will be completely deleted from Connect db.
In case of a brand new conversation (the user is contacted or contacts the chatbot for the first time), enabling the "Enable User Activity Until Deletion" flag will ensure that no information is saved in any case on Connect db, making the conversation fully volatile.
On Forget Request. This action will trigger any child operation as soon as it is executed.
This action does not produce any variable.
Channel specific availability follows the table below:
Channel | Availability |
Fully Available. | |
Fully Available. | |
Telegram | Fully Available. |
Web | Fully Available. |
Alexa | Fully Available. |
Google Assistant | Fully Available. |
Slack | Fully Available. |
API | Fully Available. |
This action can be used both as action and operation. Any account can use this action regardless of subscription level.
