# Forget User

Use this action to forget the current user data and conversation history. Everything that Xenioo has collected regarding the current user will be completely deleted.

<figure><img src="/files/jzBeXzkIEsMU6pbLwU5a" alt=""><figcaption></figcaption></figure>

### Settings

The action has no settings.

### Remarks

This action queues the forget request directly from your chatbot following the exact same workflow of the [Forget User](/conversations/take-over.md#privacy) command that you can access from the conversation.&#x20;

Once triggered, the chatbot will not reply to the user anymore until the current data is completely deleted.

{% hint style="warning" %}
This action will **completely remove** each and every information about the user contacting your chatbot. Conversation history, variables, phone numbers, emails and every other detail will be **completely deleted** from Xenioo db.
{% endhint %}

### Trigger

On Forget Request. This action will trigger any child operation as soon as it is executed.

### Variables

This action does not produce any variable.

### Availability

Channel specific availability follows the table below:

| Channel          | Availability     |
| ---------------- | ---------------- |
| Facebook         | Fully Available. |
| WhatsApp         | Fully Available. |
| Telegram         | Fully Available. |
| Web              | Fully Available. |
| Alexa            | Fully Available. |
| Google Assistant | Fully Available. |
| Slack            | Fully Available. |
| API              | Fully Available. |

This action can be used both as action and operation. Any account can use this action regardless of [subscription level](/basic-concepts/your-account/the-free-plan.md).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.mylinkconnect.com/actions-and-operations/privacy/xenioo.bots.actions.privacy.privacyforgetuseraction.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.