Create Conversation URL Action
Last updated
Last updated
This action will generate a share URL for the current conversation. The share will be valid for the specified amount of time and may allow take over of the conversation.
The action uses the following settings:
Setting | Description | |
Validity | The number of hours the URL will be valid | ✅ |
Generate New Share Id | If enabled, each time the action is executed a new unique id will be created for the shared url. | ⛔ |
Take Over Conversation | If enabled, conversation will be taken over as soon as the link is accessed | ⛔ |
Auto Hand-Over on expiration | If enabled, the conversation will be automatically handed over to MyLINK Connect when the URL expires | ⛔ |
The generated conversation URL allows anyone to view and (if required) take over the conversation. Using this action creates the same result as the conversation section contacts command.
Every time the action is invoked during flow execution, a new, unique share id will be generated by default. Uncheck the Generate New Share Id option to keep reusing the same id for all the conversation duration.
Using shared conversations view requires the Pro Team Package license package. Additionally, your bot must also be published on the Web Channel to fully work with shared views, even on other channels.
This action has no triggers.
This action produces the following variables after being triggered:
Variable | Description |
conversation_share_url | The conversation url |
Channel specific availability follows the table below:
Channel | Availability |
Fully Available. | |
Fully Available. | |
Telegram | Fully Available. |
Web | Fully Available. |
Alexa | Fully Available. |
Google Assistant | Fully Available. |
Slack | Fully Available. |
API | Fully Available. |
This action can be used only inside interactions. This action requires a Pro Team package attached to your starter account.
