# Interactive Message Action

This operation will add a new card in a carousel template. Each card can have text, an image, multiple buttons and a default URL.

<figure><img src="/files/PSN3xddsyjUOX680Sa9N" alt=""><figcaption></figcaption></figure>

### Settings

The action uses the following settings:

| Setting           | Description                                                                           | [Parsed](/actions-and-operations/dynamic-parsing.md) |
| ----------------- | ------------------------------------------------------------------------------------- | ---------------------------------------------------- |
| Message Type      | The type of interactive message that will be displayed                                | :no\_entry:                                          |
| Header Type       | The type of header to be used                                                         | :no\_entry:                                          |
| Header Text       | The text of the header, when Header Type is set to Text                               | :white\_check\_mark:                                 |
| Content Source    | The source of the header content, when Header Type is set to Image, Video or Document | :no\_entry:                                          |
| Body Text         | The text of the main body of the message                                              | :white\_check\_mark:                                 |
| Footer Text       | The text of the footer                                                                | :white\_check\_mark:                                 |
| Button List Title | The title of the button that will open the list ina Button List message type          | :white\_check\_mark:                                 |

### Remarks

Interactive Message are a WhatsApp native message type. On channels that do not have this type of message, Connect will automatically revert to a standard [Carousel Action](/actions-and-operations/cards/xenioo.bots.actions.base.generictemplateaction.md).

Request Location type is supported only by WhatsApp.

Button messages can have a maximum of 3 buttons while Button Lists can go up to 10.

### Trigger

This action triggers a postback event when a postback button is clicked by the user.

### Variables

This action does not produce any variable.

### Availability

Channel specific availability follows the table below:

| Channel          | Availability        |
| ---------------- | ------------------- |
| Facebook         | Revert to Carousel. |
| WhatsApp         | Provider Dependent  |
| Telegram         | Revert to Carousel. |
| Web              | Revert to Carousel. |
| Alexa            | Not Available       |
| Google Assistant | Fully Available.    |
| Slack            | Fully Available.    |
| Teams            | Revert to Carousel. |
| API              | Fully Available.    |

This action can be used only inside interactions and not as child of other actions. This action requires a [Premium Account](/basic-concepts/your-account/upgrading-from-free.md) to be used on a live chatbot.


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