Multiple Owners

As your team grows, managing account ownership and delegation becomes more complex. Currently, Xenioo allows only one owner per account, with other users added as agents or collaborators—limiting their permissions compared to the original owner.

To address this, Xenioo now supports multiple owners per account, enabling full administrative control for delegated users while maintaining proper licensing and audit tracking.

With this feature, you can assign additional owners with the same permissions as the primary owner.

You can add multiple owners if your license permits it. Each plan specifies how many extra admins are allowed.

Fine-Grained Permissions

Here is the list of permissions that can be assigned to each additional owner:

Here’s a simplified two-column table with permissions grouped by category:

Permission	Description
Chatbots
ViewExistingBots	Can see all account bots
EditExistingBot	Can edit any bot (if no more restricting permission exists)
CreateNewBot	Can create a new bot
DeleteExistingBot	Can delete an existing bot
CloneExistingBot	Can clone an existing bot
RestoreBot	Can restore a bot into the account
Dashboards
ViewDashboards	Can access the general dashboards
EditDashboards	Can change the layout and name of an existing dashboard
DeleteDashboards	Can delete any dashboard
ShareDashboards	Can share the content of a dashboard by generating a unique link
Profile
ManageProfileInformation	Can change the account name and general contact information
ManageActiveSubscription	Can change current subscription (future, SSU only)
InviteAdmin	Can add other admins to the account
DeleteAdmin	Can remove an existing admin (original owner excluded)
UpdateAdmin	Can change an existing admin's permissions (original owner excluded)
ViewAuditLogs	Can access global account audit logs and export them
Teams
ViewTeamMembers	Can view the teams members list of all bots
InviteNewTeamMember	Can invite other users to specific bots
EditTeamMember	Can change a team member's profile
RemoveTeamMember	Can remove any team member

Bot-Specific Permissions

If an additional admin has restricted permissions on specific bots, the system will always apply the most restrictive rule. For example:

• An admin has full access to an account with 10 bots.

• On 9 bots, they retain full control.

• On 1 bot, if they are added only as an agent, they will only have access to conversations (not full management).

How to add an Additional Owner

To add an additional owner:

1. Go to your Account Profile.

2. Select the Security tab from the left sidebar menu.

3. Under Additional Administrators, you can manage owner permissions.

To invite a new owner, provide their email address and configure the desired permissions.