File Action

This action will attach a generic file to the conversation that the user can download. You can add a file as an external URL or upload it to MyLINK Connect storage.

Settings

The action uses the following settings:

Setting	Description	Parsed
From Url	The file will be retrieved from the specified URL.	⛔
Upload To Storage	The file will be retrieved from your Xenioo Account storage.	⛔
Image URL	The fully qualified URL of the file	✅
Friendly Filename	The name of the file you wish to appear on the client chat	✅

Remarks

The Friendly Filename value, if used, will replace the storage or url filename shown to the end user. Not all platforms support this information and may still display the original filename. Refer to the Availabilty table to know on which platform you can use a Friendly Filename.

Trigger

This action has no triggers.

Variables

This action does not produce any variable.

Availability

Channel specific availability follows the table below:

Channel	Availability
Facebook	Files will be by default embedded as attachments. Facebook 25MB limit will apply. No Friendly Filename.
WhatsApp	Provider Dependent. Please see relevant information. No Friendly Filename.
Telegram	Fully Available
Web	Fully Available
Alexa	Not Available.
Google Assistant	Not Available.
Slack	Fully Available. No Friendly Filename.
API	Fully Available

This action can be used only inside interactions and not as child of other actions.