NLP Topics Summary Action
This action will display the currently active topics summary detected by MyLINK Connect NLP Engine. Topics can be used to further guide the user whenever an intent is not fully detected.
Settings
The action uses the following settings:
Remarks
This action is directly dependant on the configuration of topics inside your NLP setup. If the currently active topics are less than the required minimum this action does not produce any output. The variable conversation_topics constantly holds the updated count of active topics.
Inside the free Templates section of MyLINK Connect you can find a complete example called "SupportBot : Advanced NLP Customer Care" that uses this action.
Trigger
This action has no triggers.
Variables
This action does not produce any variable.
Availability
Channel specific availability follows the table below:
This action can be used only inside interactions and not as child of other actions.
Further Reading
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