NLP Topics Summary Action
Last updated
Last updated
This action will display the currently active topics summary detected by MyLINK Connect NLP Engine. Topics can be used to further guide the user whenever an intent is not fully detected.
The action uses the following settings:
Setting | Description | |
Minimum Number Of Topics | The minimum number of topics that can activate this action | |
Display Mode | Display the topics as standard links or quick reply buttons |
This action is directly dependant on the configuration of topics inside your NLP setup. If the currently active topics are less than the required minimum this action does not produce any output. The variable conversation_topics constantly holds the updated count of active topics.
Inside the free Templates section of MyLINK Connect you can find a complete example called "SupportBot : Advanced NLP Customer Care" that uses this action.
This action has no triggers.
This action does not produce any variable.
Channel specific availability follows the table below:
Channel | Availability |
Fully Available. | |
Fully Available. Display Mode must be set as Links. | |
Telegram | Fully Available. |
Web | Fully Available. |
Alexa | Not Available. |
Google Assistant | Not Available. |
Slack | Fully Available. |
API | Fully Available. |
This action can be used only inside interactions and not as child of other actions.
