On Trigger

Trigger broadcasts are sent to your users after specific events. This type of broadcast is usually used to ping-back users after they left the conversation or give additional informations after a while.

Using variable based triggers you can also have operational broadcasts that trigger specific contents whenever the user does very specific actions using your chatbot.

After changing scope or schedule of a Trigger Broadcast make sure to re-publish your bot.

Trigger Timing

You can choose here after how much time the trigger should invoke the current broadcast. The minimum timing is 1 minute and can go up to several months later.

Trigger

This field will let you choose the type of action that triggers the broadcast. Different triggers may require additional settings.

Trigger	Description
Last Interaction	The trigger will be fired after the specified amount of time has passed since the last user interaction
First Interaction	This trigger will be fired after the specified amount of time has passed since the first interaction
Variable Changed	This trigger will be fired after the specified amount of time has passed since the specified variable value is changed.
Tag Set	This trigger will be fired after the specified amount of time has passed since the specified tag has been created.