Installation and Licensing

Getting Started with the MyLINKConnect Mobile App

MyLINKConnect is a mobile app designed for human agents to stay connected to customer conversations on-the-go. Ideal for teams managing real-time interactions or handling escalations from chatbots, this app enables seamless continuation of work via phone or tablet.

Download and Installation

You can download MyLINKConnect on both Android and iOS devices. Before installing, check that your device meets the minimum requirements below.

Operating System	Minimum Version	How to Download
Android	Android 5 (Lollipop)	Open the Google Play Store and search for MyLINKConnect.
iOS (iPhone/iPad)	iOS 11	Open the Apple App Store and search for MyLINKConnect.

This app is designed exclusively for managing live conversations. It cannot be used to:

• Build chatbot flows

• Create or edit channel integrations

License Model

Your organization uses license seats to manage access: Each login (mobile) consumes one seat.

To adjust the number of seats for your team, please reach out to your LINK Mobility sales representative.