# Installation and Licensing

### **Getting Started with the MyLINKConnect Mobile App**

**MyLINKConnect** is a mobile app designed for human agents to stay connected to customer conversations on-the-go. Ideal for teams managing real-time interactions or handling escalations from chatbots, this app enables seamless continuation of work via phone or tablet.

### **Download and Installation**

You can download MyLINKConnect on both Android and iOS devices.\
Before installing, check that your device meets the minimum requirements below.

| Operating System      | Minimum Version      | How to Download                                                |
| --------------------- | -------------------- | -------------------------------------------------------------- |
| **Android**           | Android 5 (Lollipop) | Open the **Google Play Store** and search for *MyLINKConnect*. |
| **iOS (iPhone/iPad)** | iOS 11               | Open the **Apple App Store** and search for *MyLINKConnect*.   |

{% hint style="warning" %}
This app is designed exclusively for **managing live conversations**. It cannot be used to:

* Build chatbot flows
* Create or edit channel integrations
  {% endhint %}

#### License Model

Your organization uses **license seats** to manage access: **Each login** (mobile) consumes **one seat**. 

To adjust the number of seats for your team, please reach out to your **LINK Mobility sales representative**.