My Bots

The "My Bots" section serves as your main hub for managing and overseeing all bot activities within the mobile app.

Viewing and Accessing Bots

This section provides a structured list of bots relevant to you:

  • Bots Included: View all bots linked to your account and those you're invited to manage as an operator.

  • Organization: Bots are sorted alphabetically and grouped by the associated account.

  • Channels: Under each bot's name, see the list of channels (e.g., Facebook, WhatsApp) where it is active.

Monitor and engage with active user interactions:

  1. Select a Bot: Tap any bot from the list to access its dedicated Conversations Section.

  2. View All Activity: This section provides access to every ongoing conversation for the selected bot.

  3. Start Chatting: Tap any conversation to open the Chat Detail view and continue the discussion.

Searching for Conversations

Use the Search conversation box to find specific interactions quickly. The search function starts automatically as you type and operates across these fields:

  • Username

  • Telephone Number

  • First and Last Name

The search behavior is consistent with the desktop application.

Starting a New Interaction

To start a new message or broadcast:

  1. Tap the + symbol in the top-right corner.

  2. This opens the Send Message view, similar to the one in My Conversations.

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