Broadcast Archiving

Broadcasts that are no longer in use are automatically moved out of your main working list through archiving.

Archiving keeps your broadcast general view clean and focused on what is currently running, without you having to delete anything. A daily check runs automatically on every bot and archives all the broadcasts that are no longer considered active.

Archiving never deletes a broadcast. Statistics, historical data and the broadcast flow are all preserved and can be restored at any time.

When a Broadcast Is Archived

The archive check runs once a day and evaluates every broadcast of your bot. A broadcast is archived only when all of the following conditions are met:

1. The broadcast was created at least 30 days ago.

2. The broadcast has not been delivered to any user in the last 30 days.

3. The broadcast is on demand or on datetime, or it is currently disabled.

4. If the broadcast is on datetime and enabled it should not be scheduled for a future date

Enabled Interval/ on time/on conversation state changed/on trigger broadcasts are never archived, since they are expected to run again in the future as part of their schedule.

As soon as these conditions are met, the broadcast is archived during the next daily check.

Broadcasts in Master or Referenced Clones will not be archived.

What Happens to an Archived Broadcast

Archiving only changes where the broadcast is displayed. Nothing is removed and no data is lost:

• The broadcast is moved to the Archived filter of the general view and no longer appears in the standard list.

• All statistics, historical data and the broadcast flow are preserved.

• Broadcast statistics can still be exported in a CSV file, exactly as for any other broadcast.

Unarchiving a Broadcast

You can restore an archived broadcast at any time. To do this:

1. Open the Archived broadcasts list.

2. Locate the broadcast you want to restore.

3. Click the Unarchive icon button.

1. Confirm the operation.

The broadcast is immediately moved back to the Unarchived broadcasts list and can be used again as before.

Deleting an Archived Broadcast

Archived broadcasts can be deleted just like any other broadcast, using the trashcan button.

Deleting an archived broadcast permanently removes the broadcast and all of its data, including statistics and historical data. This operation cannot be undone.