Available Tools

Up to date (21/7/2026)

The MyLINKConnect MCP exposes a set of tools that let your LLM client read information from and, where allowed, make changes to your MyLINKConnect account and its bots.

Read vs. Write

• Read tools only retrieve information and never change anything.

• Write tools (marked 🔒) modify your account or bots and require the mcp:bots.write permission.

• Some channel changes are staged in the bot's draft and only take effect after you publish the bot (marked ⏳ see publish_bot).

Resolving a bot

Most tools accept a bot either by name or by id. If you're unsure, ask the LLM to list your bots first (list_bots) so it can resolve the name to an id.

Account

Information about your account as a whole: plan, usage, and settings.

Tool	Description
get_account_overview	Account overview: whether API/MCP access is enabled, number of bots, whether the message quota has been exceeded, and current plan usage/limits.
get_account_capabilities	Plan capabilities: feature flags (AI/LLM, webhooks, campaigns, SSO, DLR stats…), plan limits (max bots, monthly messages, storage, AI tokens…), enabled channels, and live checks (can the account create a bot, use AI/NLP/LLM…).
get_account_settings	Locale/config settings: UI language, timezone, white-label domain, and available languages.
get_account_storage	Storage usage: bytes used, quota, used percentage, and subscription state.
get_account_message_totals	Total messages across all bots for a period, split into sent and received.
get_channel_usage	Most-used channels across all bots for a period, ranked by message volume.
count_bots	Number of bots in the account.

Bots

Listing, ranking, and inspecting how a bot is built.

Tool	Description
list_bots	Lists all bots with id, name, and enabled channels. Use this first to resolve a bot name to an id.
rank_bots_by_traffic	Ranks bots by total lifetime message traffic, busiest first.
get_bot_structure	Structural digest of a bot: type, locale, channels, behaviours, chat variables, and webhook configuration.
get_bot_behaviour	Flow map of a single behaviour: its interactions, the actions inside them, and how they connect.
get_bot_interaction	Full detail of a single interaction, including the complete parameter payload of every action.
publish_bot 🔒	Publishes the bot, making all pending draft changes live at once.

Channels

Reading and changing a bot's messaging channels (WhatsApp, Telegram, Facebook, Web…).

Tool	Description
get_bot_channel_settings 🔒	Current configuration of a channel. May include credentials/secrets, so it requires write permission.
set_bot_channel_settings 🔒 ⏳	Updates a channel's configuration (merges by default; replace=true overwrites the whole blob). Staged in the draft: publish to apply.
set_bot_channel 🔒 ⏳	Enables or disables a channel. Staged in the draft: publish to apply.

AI & NLP

The bot's AI/LLM module, knowledge base, and natural-language assets.

Tool	Description
get_bot_ai_module	AI/LLM configuration: provider and model, system instructions, RAG retrieval settings, caching, training state, and a summary of attached resources/functions. Service API keys are never returned.
list_bot_ai_resources	Knowledge-base (RAG) resources: file name, source, size, indexing status, and vector chunk/token counts.
list_bot_ai_functions	Functions (tool calls) declared on the AI module: name, instructions, parameter schema, and the behaviour each one triggers.
get_bot_nlp	The bot's NLP assets: count and names of intents and entities.

Analytics

Usage and engagement metrics for a single bot over a time period.

Tool	Description
get_bot_message_count	Messages sent/received by a bot over a period.
get_bot_channel_breakdown	A bot's message volume broken down by channel.
get_bot_engagement	New, returning, and active users over a period.
get_bot_delivery_receipts	Delivery-receipt (DLR) statistics, grouped by channel and status.

Time periods: analytics tools accept a period preset: today, yesterday, last_7_days, last_14_days, last_30_days, this_week, last_week, this_month, last_month (default), this_year, lifetime.

Broadcasts & Campaigns

Scheduled and triggered messaging.

Tool	Description
get_bot_broadcasts	Lists all of a bot's broadcasts (including drafts and disabled), with scheduling mode and delivery counters.
get_bot_broadcast	Full detail of a single online broadcast: scheduling, targeting, counters, and the behaviour holding its message flow.
get_bot_broadcast_logs	A single day's broadcast delivery log entries (paginated). May include end-user personal information.
list_bot_campaigns	Lists broadcast campaigns and the broadcasts belonging to each.
list_bot_audiences	Lists reusable targeting segments (audiences) and the filter rules that define them.
list_bot_goals	Lists analytics goals: name, target value, and measure unit.
list_bot_calendars	Lists availability calendars (operator presence / office hours).

Database

The bot's data collections.

Tool	Description
list_bot_collections	Lists database collections with their field schema, record counts, and read/write counters.
get_bot_collection_records	Returns the stored records of a collection (paginated, filterable). May include end-user personal information.

Team & Permissions

Team members, operator roles, and account admins.

Tool	Description
list_team_members	Lists the account's team members (email, name, role, invite state, presence).
get_bot_team	Lists a specific bot's team members plus member/pending/online counts.
get_online_operators	Team members/operators currently online across the account.
list_bot_profiles	Lists the operator profiles (permission roles) defined on a bot.
get_bot_profile	Full permission set of a single operator profile.
create_bot_profile 🔒	Creates a new operator profile with the given permission flags.
set_bot_profile_permissions 🔒	Updates a profile's permissions propagates immediately to every member assigned that profile.
delete_bot_profile 🔒	Deletes an operator profile (fails if still assigned to any member).
set_team_member_profile 🔒	Assigns an operator profile to a team member (applies immediately).
list_additional_admins	Lists account-level admins (co-owners) and their full permission set.
set_additional_admin_permissions 🔒	Updates an existing additional admin's account-level permissions.
list_bot_templates	Lists operator canned-reply templates used during human take-over.